The Global Quality Management System: Improvement Through Systems Thinking shows you how to understand and implement a global quality management system (GQMS) t

Quality improvement expert Greene extrapolates currently fully-formed approaches as well as nascent approaches to quality further along their lines of developme

Quality accreditation in higher education institutions (HEIs) is currently a buzzword. The need to maintain high-quality education standards is a critical requi

Achieving, maintaining and improving accuracy, timeliness and reliability are major challenges for health laboratories. Countries worldwide committed themselves

Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an in