The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 mill

Social media such as microblogging services and social networking sites are changing the way people interact online and search for information and opinions. Thi

The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 mill

The Discourse of Public Participation Media takes a fresh look at what ‘ordinary’ people are doing on air – what they say, and how and where they get to s

This volume provides new insights into the nature of the Early Modern English discourse markers marry, well and why through the analysis of three corpora (A Cor