A stimulating, thought-provoking book that lets you know how to break free of negative behavior, take control of office politics, and prevent difficult, repetit

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at

From contributors to TheConversation.com, illuminating essays on how and why working in the twenty-first century is rapidly changing. Work has evolved tremendou

The Right Phrase for Every Situation . . . Every Time You know that how you begin a business conversation or meeting sets the stage for success. But coming up w

“In a time in which the ways we communicate and connect are constantly changing, and not always for the better, Sherry Turkle provides a much needed voice of