The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strate

'Taking a broad view of regulation, and covering a wide range of issues and industries, this collection is the most innovative effort to date to understand the

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strate

The Compliance Revolution—Practical, Powerful Changes for Strategic Organizational Value Compliance is absolutely critical in creating a robust and resilient