Download or read book The Basics of Process Mapping written by Robert Damelio and published by CRC Press. This book was released on 2011-05-11 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.