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The Apology Impulse
Language: en
Pages: 361
Authors: Cary Cooper
Categories: Business & Economics
Type: BOOK - Published: 2019-10-03 - Publisher: Kogan Page Publishers

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WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry
Repair
Language: en
Pages: 180
Authors: Elizabeth Spelman
Categories: Psychology
Type: BOOK - Published: 2003-10-20 - Publisher: Beacon Press

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We live in a world constantly in need of repair. Our cars break down. Marriages weaken, friendships sour, ties between nations are rent. Yet we fix things and r
Creep
Language: en
Pages: 173
Authors: Jonathan Alexander
Categories: Biography & Autobiography
Type: BOOK - Published: 2017 - Publisher: punctum books

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In this provocative book, Jonathan Alexander interweaves personal narrative and cultural analyses to explore what it means to be a creep. Calling this work a cr
The Apology
Language: en
Pages: 130
Authors: V (formerly Eve Ensler)
Categories: Biography & Autobiography
Type: BOOK - Published: 2019-05-14 - Publisher: Bloomsbury Publishing USA

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From the bestselling author of The Vagina Monologues-a powerful, life-changing examination of abuse and atonement. “A triumph of artistry and empathy.” -Nao
Effective Apology
Language: en
Pages: 285
Authors: John Kador
Categories: Business & Economics
Type: BOOK - Published: 2009-05-11 - Publisher: Berrett-Koehler Publishers

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There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And ce