This book documents and examines the history of technology used by consumers to serve oneself. The telephone’s development as a self-service technology functi

From the Industrial Revolution to the age of artificial intelligence, Carl Benedikt Frey offers a sweeping account of the history of technological progress and

World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth indu

'Digital Labor' asks whether life on the Internet is mostly work, or play. We tweet, we tag photos, we link, we review books, we comment on blogs, we remix medi

This book provides a long-overdue account of online technology and its impact on the work and lifestyles of professional employees. It moves between the offices