Stocked with real-life examples and case studies, this book explores myriad social media tools and provides step-by-step guidance on how to implement them based

Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with

Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with

Social media is playing a growing role within public administration, and with it, there is an increasing need to understand the connection between social media

This book highlights state-of-the-art research, development and implementation efforts concerning social media in government services, bringing together researc