The Image and Role of the Librarian addresses all aspects of professional identity for librarians, including professional roles, cultural images, popular percep

Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients today—and tomorrow! Managing the Twenty-First

Become more versatile, competent, and resourceful with these practical suggestions! Becoming a first-class reference librarian demands proficiency in a wide ran

Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist u

A handbook for library scientists learning the ropes in the new arena of online and other electronic resources. Seven contributions look at topics such as the r