The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and

The public sector ombudsman has become one of the most important administrative justice institutions in many countries around the world. This international and

Public and private organizations can benefit from the creation and implementation of an ombudsman program designed to problem-solve at the organizational level.

As the field of public administration has been changing due to globalization, government reforms, and increasing governance practices within intergovernmental n

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