The great economic downturn; tumultuous weather patterns; Ponzi schemes; Occupy protests; political uncertainty; flash mobs and mall melees make daily headlines

From Dow Corning breast implants to the McDonald's "McLibel" case, this book entertainingly exposes some of the world's most infamous (and also some unreported)

The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its o

Crisis communication in a digital world provides an introduction to major crisis communication theories and issues management. Written by authors with over six

This book dissects crisis communication case studies from both the journalists' and the public relations professionals' perspective. In doing so, the authors ac