Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and ca

Today, constellations of firms ally against each other--and the firm that stands alone, may fail alone. Now there's a start-to-finish guide to the opportunities

Businesses around the world are discovering the improvements possible through a focus on the key process steps contained in an end-to-end supply chain connectin

Business process is the enterprise. Business Process Management (BPM) is about continuously managing buisness processes. BPM is the greatest opportunity compani

E-business research is currently one of the most active research areas. With the rapid advancement in information technologies, e-business is growing in signifi