This book is for both managers and those they manage. It is for both individuals and teams. It is a practical book which, I hope, will speak to both your hearts

If you are a professional working in an organization, this is the book you've been waiting for.Chock full of checklists, dos and don'ts, models, assessments, wo

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an ag

Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and

Win-win discipline is a fresh approach to classroom discipline. It is designed to help students acquire discipline-responsible behaviour patterns to meet their