Download or read book PAVING THE ROAD TO PERFORMANCE: THE FIVE Ps written by David W. Peters and published by Vantage Press, Inc. This book was released on 2005-12 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: The five Ps - people, process, planning, prioritization, and participation - are the keys to making a public agency responsive and reliable. The author explains the necessary guidelines for creating a new paradigm for public agencies to deliver more efficient service, and describes how each of the five Ps work together and harmonize to achieve this goal.