Hundreds of model letters you can adapt and personalize for your own correspondence needs.

International business correspondence is not simply writing or information exchange. It is something that you want others to know about you – to know about yo

A revised, updated edition with more than three hundred sample letters, memos, and e-mails, and new tips on how to use and adapt them. The era of long, leisurel

This book contains all the information about letter writing starting from informal letters to formal letters, from applications to job application letters and f

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situa