Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more va

In this book, the authors present unique factors that make hospitality and tourism organizations resilient in the VUCA world.

Family-owned and family-run firms, which are mostly small and medium-sized enterprises, are important when it comes to tourist destinations. It is therefore ess

We live in an uncertain world characterized by the occurrence of unexpected incidents in different corners of the globe which can have widespread adverse conseq

This book is the first authored overview of resilience in tourism and its relationship to the broader resilience literature. The volume takes a multi-scaled app