Operational Excellence Handbook is designed for leaders and practitioners wishing to transform their organizations through strategy and culture, and through the

Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence d

Discover new strategies for maximizing performance and profit across your organization through the concept of operational excellence. Companies must learn that

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The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quali