Rick was desperate. His first efficiency change process was failing. Stepping back he learned to apply six critical principles essential for any change process.

Organizations today are awash in change. Managing change requires leaders to focus simultaneously on managing the business and providing effective leadership to

From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widesprea

"The ongoing state of many contemporary organizations is one of change. The pace and complexity of change contribute to intense emotions that play out both insi

"At the very time the need for effective leadership is reaching critical proportions, Michael Fullan's Leading in a Culture of Change provides powerful insights