Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way ou

Audits provide essential accountability and transparency over government programs. Given the current challenges facing governments and their programs, the overs

Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountabil

In the Guide to the Software Engineering Body of Knowledge (SWEBOK(R) Guide), the IEEE Computer Society establishes a baseline for the body of knowledge for the