A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. Th

Information technologies are having a profound impact on the ways libraries are providing traditional services. This book identifies emerging technologies and a

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is i

Innovations in library services are rapidly developing within numerous areas including building design, program and event planning, patron experience and engage

As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries al