Download or read book Mystery Shopping - An Introduction written by Anil Varma and published by . This book was released on 2008-03-11 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: You might have heard of mystery shoppers. It all sounds very secretive and, well, mysterious. Mystery shopping is a tool that has been used for decades by for-profit businesses, wanting to look at their business from the customer s perspective. Researcher