Download or read book Louder Than Words written by Joe Navarro and published by Harper Collins. This book was released on 2011-03-08 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successfully navigate the business world by understanding what your manager and coworkers are really thinking. The secret is nonverbal intelligence—the ability to interpret and use nonverbal signals in business to assess and influence others. In Louder Than Words, bestselling author and behavior expert Joe Navarro shows you how to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations. You can jump-start your career, close the deal, keep your customers, secure new ones, and lead your company with confidence once you discover how to: Read body language and discern non-verbal cues of concern, disagreement, or doubt—even over the phone Master the all-important first impression and use settings, seating, and gestures to inspire and captivate Recognize habits that send the wrong message—and learn what postures, work practices, work spaces, and even electronic habits say about people