Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the per

Two veteran usability testers have mined their experience to identify the underlying principles of successful interaction with test participants. They've captur

Usability Testing for Survey Research provides researchers with a guide to the tools necessary to evaluate, test, and modify surveys in an iterative method duri

Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discov

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides