For decades, outsourcing has been a major international phenomenon in business. The areas of Technology, Information Technology and Management represent a uniqu

The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not s

Written from a business rather than a technical perspective, this practical guide offers valuable advice to information officers trying to stay abreast of the c

"This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decisio

This newly revised edition of Managing IT Outsourcing presents the latest theory, research and practice in this fast-changing field to explore how information o