This first-of-its-kind survey covers both the basics of information technology and the managerial and political issues surrounding the use of these technologies

Down to earth and taking into account the critically important characteristics unique to public services, this is an illuminating text for anyone working, or th

Public Information Technology: Policy and Management Issues constitutes a survey of many of the most important dimensions of managing information technology in

"This book focuses on the key processes faced by managers in governmental organizations, including planning, purchasing, training and learning, politics, accoun

Written by an expert in media and communications, Public Sector Communication focuses on information management in government agencies by analyzing the nature o