The constructive handling of disagreements is central to personal satisfaction and organisational effectiveness. Improved skills in managing interpersonal diffe

Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict at work is a perennial problem for organiza

Managing Conflict in Organizations introduces the origins, forms, benefits, and consequences of organizational conflict to students and practitioners and teache

The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the

Most companies default to outdated and process-heavy approaches to conflict management. Learn how to unlock the benefits of conflict in this audio-only review o