“Michalak and Yager have done it again. Their detailed explanation of the training process is practical and fills the gap between the theories and what effect

Most seminars are useless – it's an open secret in HR circles. Less than 20 percent of what trainees supposedly learn is actually put into practice. Small won

Helps make the writind process clearer and helps students organize their thoughts about the writing task.

From potty-training expert and social worker Jamie Glowacki, who’s already helped over half a million families successfully toilet train their preschoolers, c

A comprehensive, practical guide to managing all aspects of training, from programme creation to implementation and monitoring success rates. It offers flexible