Download or read book Make Their Day! written by Cindy Ventrice and published by Berrett-Koehler Publishers. This book was released on 2009-05-11 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this thoroughly updated and expanded edition of the bestselling guide (over 20,000 of the 1st edition sold) to employee recognition, author Cindy Ventrice explores how managers need to adapt their recognition strategies to deal with global, virtual, and generational realities. Additions include chapters on workplace culture, fairness, and remote communication.