A guide to solving problems presents seven principles that enable individuals to be their own agents of change.

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing gu

A deeply-reported examination of why "doing what you love" is a recipe for exploitation, creating a new tyranny of work in which we cheerily acquiesce to doing

In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal t

Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help a