For courses on Business Communication, Leadership, Management, Speech Communication, Interpersonal or Relationship Skills. Short and easy to read--yet substanti

Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife

The secret to leadership and transformation of a group--or of another person--is the quality of the relationship one person has with another. The effective grou

Discover the Art, Psychology, and Techniques to Become an Amazing Listener Did you know that you could change the entire quality of your life just by focusing o

Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor