Offering guidance on how to develop a lean and agile value chain, this unique volume provides a comprehensive framework for driving out costs, reducing lead-tim

For the guest editor Remko I. van Hoek, in the field of logistics the debate between the 'lean' thinkers and those who advocate 'agility' is still very much ali

Delivering excellent service to all customers is the key imperative for many sustainable businesses. So why do so many supply chains struggle to fulfill custome

The purpose of this book is to describe how lean and supply chain management can be combined to achieve world-class business performance. To accomplish this pur

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-ba