A practical, concise guide to improving business performance by properly applying quality management methods "Dr. Juran's wisdom on quality and management is ti

For decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering—the ultimate authoritative source of answers

J.M. Juran, whom Business Week calls, "the man who taught Japan how to manage for quality", presents a new, exhaustively comprehensive approach to planning, set

The cornerstone text onquality management and performance excellence – thoroughly revised to reflectthe latest challenges and developments The “body of know

"I think I am sitting with God." Such was the awestruck impression of one seminar attendee when he found himself sharing a luncheon table with Joseph Juran, the