ISO 9000 is a comprehensive set of international standards for quality management and quality assurance. These standards ensure that companies effectively docum

In the year 7278, Lean and ISO 9001 are still being utilized by cut-throat competitors in distant galaxies. Their divergent approaches will determine their succ

We have experienced that with an averaged 50% reduction in lead time that our teams were able to increase productivity by an average of 50% as well as reduce co

This book constitutes the proceedings of the 8th International Heinz Nixdorf Symposium, IHNS 2010, held in Paderborn, Germany, April 21-22, 2010, under the titl