This introductory course text explores the genealogy of the field of conflict resolution by examining three different epochs of the field, each one tied to the

Conflict Management and Resolution provides students with an overview of the main theories of conflict management and conflict resolution, and will equip them t

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

'Baghdad Bulletin takes us where mainstream news accounts do not go. Disrupting the easy cliches that dominate US journalism, Enders blows away the media fog of

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution pr