"This indispensable guide is armed with concise, easily digestible ratings from an authoritative dream-team of praciticing librarians and information professina

This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic lib

A must-have for librarians and their staffs working at all levelsfrom beginner to expert Interlibrary Loan and Document Delivery is a how-to guide to organizing

Guidance on how to do ILL efficiently and effectively, with advice on being a considerate borrower and lender.