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This new edition looks at the many recent changes in the arena of Human Sevices Organizations.
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Organizational Change in the Human Services
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Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external a
Managing the Challenges in Human Service Organizations
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The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.
Total Quality Management in Human Service Organizations
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Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind