This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on per

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism indust

Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, st

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business et