Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve

Management professionals regularly seek new, cost-effective ways to influence employee behavior to advance productivity and competency within their organization

As companies continue their efforts to improve work performance, they must ensure that their ongoing Lean activities include a healthy appreciation for, and rec

Fundamentals of Performance Improvement, 3rd Edition Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide d

This book is a simulation of a live course on human performance improvement/human error prevention (HPI/HEP) created by the preeminent authority on HPI/HEP. It