An expert guide to how conversation works, from how we know when to speak to why huh is a universal word We all had teachers who scolded us over the use of um,

In short, delightful essays, a professor of English explains the key features that make American speech so expressive and distinct. With chapters on ethnic dial

Discover why words matter in a noisy world Technology has made it easier than ever before to share just about everything: pictures, ideas, even the ups and down

This compact textbook introduces you to the psychological basics of human communication of everyday life in an entertaining way. You will encounter groundbreaki

Why is the gap so great between our hopes, our intentions, even ourdecisions-and what we are actually able to bring about? Even whenwe are able to make importan