‘Understand yourself and others so you can be more effective – this book is essential.’ Mark Stewart, General Manager and HR Director, Airbus ‘A really

You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for yo

Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is

We all want people to do stuff. Whether you want your customers to buy from you, vendors to give you a good deal, your employees to take more initiative, or you

"[The author] found that getting meetings with previously unreachable people was easier than ever. Now he shares his tactics and tips in this essential guide fo