"Food, lodging, travel, tourism, recreation."

'Franchising in the Hospitality Industry' provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this te

Resource added for the Hospitality Management program 311093 and Business Management - Hotel & Restaurant Emphasis 101023-H.

The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current

What standards should tourism and hospitality practitioners adhere to? What goes into designing and delivering quality tourism and hospitality services? What ma