This book features the most current information on quality issues, tools, and strategies. With momentum building across the U.S. healthcare system to improve pa

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improv

Winner of the 2009 ACHE James A. Hamilton Book of the Year Award! "This book is a tour de force, and no one but John Nance could have written it. Only he could

BESTSELLING GUIDE, UPDATED WITH A NEW INFORMATION FOR TODAY'S HEALTH CARE ENVIRONMENT Health Care Information Systems is the newest version of the acclaimed tex