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Type: BOOK - Published: 2012-02-01 - Publisher: State University of New York Press

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New times demand new kinds of leaders. In a technological workplace which may be more virtual than physical, where bytes of information and cyberspace need to b
Women as Global Leaders
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Women as Global Leaders is the second volume in the new Women and Leadership: Research, Theory, and Practice book series published for the International Leaders
Leadership for the Twenty-First Century
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This illuminating study critiques the concept of leadership as understood in the last 75 years and looks to the twenty-first century for a reconstructed underst
21st Century Leadership
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eceived rave reviews among executives and entrepreneurs alike. In this important roadmap for the future, America's best leaders redefine management and share th
Hidden Champions of the Twenty-First Century
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Chapter 5: Customers, Products, Services . . . . . . . . . . . . . 129 Close Customer Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .