Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at

Maximize your potential for connection, healing, and personal growth with this “timely bridge for our divided world.” (Adam Grant, #1 New York Times bestsel

Rethinking Adult Career Development explores the challenges, transitions, learning, and change adults experience as they navigate careers across their lifetimes

Jim Knight introduces an all-new instructional coaching cycle for ensuring teachers and, in turn, their students improve in clear, measurable ways.

Praise for The Completely Revised HANDBOOK OF COACHING “Pam McLean has written a jewel of a book. Its straightforward, easy-to-read style lays out an elegantl