Download or read book Fatal Words and Friendly Faces written by Larry G. Ehrlich and published by University Press of America. This book was released on 2000 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: On February 19, 1998, the AAA Foundation for Traffic Safety reported that more than 12,000 people had been injured in incidents of 'road rage.' In light of modernity's rapid strides forward in electronic communication and lagging efforts to explore human nature Larry G. Ehrlich's book focuses on the architecture of human communication behavior. It is divided into three sections, which deal with intrapersonal, interpersonal, and public communication. This readable book not only offers a discussion on the most recent research in information technology, and on relationships in a global community, but it is a truly inter-disciplinary approach to communication behavior.