Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including q

This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate libra

Evaluation is essential to library management: it provides the data that underlies informed and effective decision-making. This book is a one-volume, how-to gui

Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including q

Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as