Text provides a collection of scholarly research work, practical applications, and theory on e-business innovations and change management. -- From publisher.

Technology has emerged as an important component in businesses and organizations by allowing for modern innovations through the internet and other information a

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases

"This book presents a collection of research associated with the emerging e-business technologies and applications, attempting to stimulate the advancement of v

"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT s