Download or read book Development Effectiveness written by Ernst & Young LLP and published by John Wiley & Sons. This book was released on 1994-03-31 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how companies can productively use development effectiveness, an offshoot of total quality management, to ease problems regarding changing technologies in the information services organization by providing tools for change while still creating high-performance IS organizations. Contains proven implementation steps for planning and managing IT transitional processes along with the instruments relevant to measure the IS organization's current position, readiness for and ability to change.