This unique book brings together, for the first time, advocates and critics of the personalisation agenda in English social care services to debate key issues r

Personalization has become a social policy buzzword in the twenty-first century as many organizations move steadily away from one-size-fits-all models of servic

The principle of personalisation appears in a range of current debates among design professionals, healthcare providers and educationalists about the implicatio

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasi

This book critiques the use of algorithms to pre-empt personal choices in its profound effect on markets, democracy and the rule of law.