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Type: BOOK - Published: 2019-02-08 - Publisher: American Library Association
Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the
Language: en
Pages: 345
Pages: 345
Type: BOOK - Published: 2019-07-03 - Publisher: American Library Association
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of st
Language: en
Pages: 226
Pages: 226
Type: BOOK - Published: 2005 - Publisher: American Library Association
Language: en
Pages: 473
Pages: 473
Type: BOOK - Published: 2013-07-17 - Publisher: American Library Association
An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time
Language: en
Pages: 264
Pages: 264
Type: BOOK - Published: 2002 - Publisher: Neal-Schuman Publishers
This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and mic